In this episode, Blythe Lawton dives into the intricacies of backup servicing. As the SVP of Marketing and Development at Vervent, Blythe brings over seven years of experience in Fintech and financial services, navigating the challenges and triumphs of a rapidly growing company.

In this episode, Ashish Garg explores the shifts in human behavior brought on by the COVID-19 pandemic and discusses how credit unions can adapt to provide a human-centered experience in a digital world.

Humans are inherently risk averse. We are afraid of change and are willing to stay put out of fear of failure. Becky teaches that one of the primary tasks of leadership is to build a culture that embraces failure as a path toward innovation.

Credit Unions are aging older and older. Learn about RMJ Foundation’s path to enabling credit unions to offer financial education through a “Bite of Reality®,” which is a practical, hands-on simulation that gives teens a taste of real-world financial realities.

Developing the next generation of leaders is the lifeblood of the credit union movement. Learn how to build your leadership mindset, grow your influence and network, and learn the technical skill set to move up the ladder within the industry.

Credit unions often get stuck in the “not invented here” trap. Learn how participating or starting a CUSO can help drive the growth and innovation curve for your Credit Union.

In the ever-transforming battle for customers/members, fintechs seek to be the new rulers of the banking universe. And the tides have turned. From 2019 to 2022, digital banks have the largest growth rates of primary relationships. Discover the banking apps that are reimagining the definition of PFI as Primary Financial Interactions, instead of Primary Financial Institution, and changing consumer attitudes and banking behaviors.

Becoming data-driven is a priority for most credit unions today, and the reasons are clear: data-driven organizations are 23 times more likely to acquire customers, six times as likely to retain customers, and 19 times as likely to be profitable. To serve today’s digital-first members, most credit unions don’t need convincing about why they need to become data-led.

Blake Hastings joined SWBC as Senior Vice President of Corporate Strategy and Chief Economist in July 2021. His predictions last year were amazingly accurate and we’re excited to share his economic forecast for the next year specifically related to the Credit Union environment.

For the launch of our podcast, we're kicking off our first episode with Rick Weber CEO of CBC Federal Credit Union. Rick is known for ruffling a few feathers and coloring outside the lines to drive growth and innovation at CBC.